Privacy Policy

Last updated: October 13, 2026

Adaptonic LLC ("Adaptonic," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit adaptonic.com (the "Site"), make a purchase, or contact us, and how we use and protect it.

Information we collect

Contact and order details: your name, email address, phone number, billing and shipping addresses, and the products you buy.
Payment information: processed directly by our payment providers. We do not store your full card number.
Account information: if you create an account, your login details and order history.
Communications: what you send us by email, phone, or our contact form, including anything you choose to share during a consultation.
Device and usage information: your IP address, browser type, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.

How we use your information

To process and ship your orders, handle returns, and send order updates.
To respond to your questions and provide consultations and customer support.
To send newsletters and promotions, only if you've opted in. You can unsubscribe at any time using the link in any email.
To operate, secure, and improve the Site, and to prevent fraud.
To comply with legal obligations.

How we share your information

We do not sell your personal information. We share it only with service providers who help us run our business, such as:

Shopify, which hosts our store and processes checkout (see the Shopify Privacy Policy);
payment processors, to complete transactions;
shipping carriers, to deliver your orders;
email and analytics providers, to send communications and understand how the Site is used.

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a sale or reorganization of our business.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand Site traffic. Where required, our cookie banner asks for your consent before we set non-essential cookies, and you can change your choice at any time. You can also control cookies through your browser settings. Blocking some cookies may affect how the Site works.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses such as targeted advertising. To make a request, email info@adaptonic.com or call (857) 272-1600. We may need to verify your identity before responding. We won't discriminate against you for exercising your rights.

California and other US state privacy rights

If you live in California, Colorado, Connecticut, Virginia, or another state with a consumer privacy law, you have the right to know what personal information we collect, use, and disclose; to access, correct, or delete it; and to opt out of the "sale" or "sharing" of your personal information and its use for targeted advertising. We do not sell personal information for money. Some cookies and similar technologies used for analytics or advertising may be considered "sharing" or "targeted advertising" under these laws.

To opt out, visit Your Privacy Choices. We treat a Global Privacy Control (GPC) signal from your browser as a valid opt-out request for that browser. To make any other request, contact us using the details below. You may use an authorized agent to submit a request on your behalf, and you can appeal a decision we make about your request by replying to our response. We do not collect sensitive personal information for the purpose of inferring characteristics about you.

Visitors from the EU, UK, and similar regions

If data protection laws such as the GDPR apply to you, we process your personal information to fulfill our contract with you (for example, to process and ship an order), with your consent (for example, marketing emails and non-essential cookies), to comply with legal obligations, and for our legitimate interests in operating, securing, and improving the Site. You can withdraw your consent at any time, and you have the right to lodge a complaint with your local data protection authority.

Data retention and security

We keep your information only as long as needed to provide our services, meet legal and tax obligations, and resolve disputes. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Children's privacy

The Site is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll delete it.